Privacy Policy
Last updated: 18 April 2025
Kinfolk Ledger is committed to protecting the personal information of the people and households who use this website and enrol in our programmes. This policy explains what data we collect, why we collect it, how we use it, and the choices available to you.
1. Who we are
Kinfolk Ledger operates as a financial education provider based at No. 88 Jalan Damansara, Damansara Uptown, 50490 Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia. For privacy-related enquiries, contact us at [email protected].
2. Data we collect
We collect personal data in the following ways:
- Contact form: Name, email address, and optionally phone number and a message when you submit the enquiry form on this website.
- Programme enrolment: Name, contact details, and household composition information you provide when enrolling in a programme.
- Session notes: Notes taken by facilitators during sessions, which are held in strict confidence and never shared with third parties.
- Website usage data: Cookies and analytics data about how visitors use this website, subject to your consent.
3. Legal basis for processing
We process personal data under the Personal Data Protection Act 2010 (PDPA) of Malaysia. The legal bases we rely on are:
- Consent: For optional communications and analytics cookies.
- Contractual necessity: To deliver programmes you have enrolled in.
- Legitimate interests: To respond to enquiries and maintain records necessary for the operation of the studio.
4. How we use your data
- To respond to enquiries submitted via the contact form.
- To schedule and deliver the programme you have enrolled in.
- To prepare programme materials tailored to your household's situation.
- To produce written summaries at the close of applicable programmes.
- To improve the website and programme materials through analytics.
We do not use your personal data for targeted advertising. We do not sell data to third parties. We do not share data with insurance companies, banks, or financial product providers under any circumstances.
5. Data retention
Contact form enquiries are retained for up to 12 months unless you enrol in a programme, in which case programme records are retained for up to 5 years for administrative purposes. Session notes are retained for up to 3 years after programme completion. You may request earlier deletion at any time.
6. Data protection measures
Personal data is stored on secured servers with access limited to studio staff directly involved in programme delivery. Session notes are kept in encrypted digital files. We conduct periodic internal reviews of our data handling practices.
7. Cookies
We use cookies to understand how visitors use this website. Essential cookies support basic site functionality. Analytics and preference cookies are only used with your consent. For full details, see our Cookie Policy.
8. Third-party services
This website may use Google Analytics for aggregated usage statistics and Google Maps for location display. These services operate under their own privacy policies. We do not grant these services access to personal enquiry or programme data.
9. Your rights
Under the PDPA and applicable data protection norms, you have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate data.
- Request deletion of your data where no legal retention obligation exists.
- Withdraw consent to optional processing at any time.
- Lodge a complaint with the Department of Personal Data Protection Malaysia.
To exercise any of these rights, contact us at [email protected].
10. Children's privacy
Our programmes and website are intended for adults aged 18 and above. We do not knowingly collect personal data from individuals under 18.
11. Third-party links
This website may contain links to external websites. We are not responsible for the privacy practices of those sites and recommend you review their policies independently.
12. Changes to this policy
We may update this policy from time to time. The updated date at the top of this page reflects when the most recent changes were made. Continued use of the website after changes constitutes acceptance of the revised policy.
13. Contact for data enquiries
Email: [email protected]
Address: No. 88 Jalan Damansara, Damansara Uptown, 50490 Kuala Lumpur, Malaysia